Privacy Policy

Maki Bonsai Friendly Tour (hereinafter referred to as "the Company") establishes the following Privacy Policy to promote the protection of personal information. We have built a framework for personal information protection and ensure that all staff recognize its importance and strictly adhere to these practices.

1. Management of Personal Information

The Company shall keep customers' personal information (referring to personal information as defined in the Act on the Protection of Personal Information, Act No. 57 of 2003; the same applies hereinafter) accurate and up to date. To prevent unauthorized access, loss, damage, alteration, or leakage of personal information, we take necessary measures such as maintaining security systems, establishing management structures, and providing thorough employee training to implement safety measures and strictly manage personal information.

2. Purpose of Use

Personal information collected from customers will be used for sending e-mails and materials for the purpose of communicating with customers, providing business information, and responding to inquiries.

3. Prohibition of Disclosure and Provision to Third Parties

The Company will properly manage the personal information collected from customers and will not disclose it to any third party except in the following cases:

・When the customer has given their consent.
・When disclosing to contractors to whom the Company outsources services requested by the customer.
・When it has been publicly announced that information will be jointly used.
・When disclosure is required by law.

4. Safety Measures for Personal Information

To ensure the accuracy and safety of personal information, the Company implements appropriate organizational, human, physical, and technical safety management measures and takes thorough security precautions. We also strive to stay informed of the external environment and adapt our measures accordingly.

5. Identity Verification (Inquiries by the Individual)

If a customer wishes to request the disclosure, correction, addition, deletion, erasure, or suspension of use of their own personal information, we will respond to the request after verifying the individual's identity.

6. Compliance and Review of Laws and Norms

The Company will comply with Japanese laws and other norms applicable to the personal information it holds. We will also review the contents of this policy as appropriate and strive for continuous improvement.

7. Inquiries

If you have any questions regarding our handling of personal information, please contact us at the following:

Maki Bonsai Friendly Tour ≪Contact Form≫